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Thank you for your business!
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CatAround Scratching Post
Actual Size:
Courier Shipping Dimensions:
7 inches x
27 inches x 5 1/4 inches
UPS Shipping Weight: 10.0 pounds
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Our Store Policy
Your Assurance & Security
Versign offers you a totally secure shopping environment.
Please be confident that this transaction is protected by
the highest level of security available.
The VeriSign Secure Site Service protects
data from hackers during transmission, so you can enter
credit card or personal information with confidence. Displaying
the VeriSign Secure Site Seal tells visitors your site has
been screened for authenticity, your identity has been confirmed,
and you are a trusted online merchant.
Damages
If a CatAround arrives damaged, email us at customerservice@idbrands.com
within 3 days. Each piece we ship is insured so please maintain
original packaging etc. for courier inspection.
Delivery
CatAround products are shipped within 3-10 business days.
If for any reason we are out-of-stock, you will be notified
by email of alternative shipping date.
Refunds
All returns require a pre-authorized return number. You
may obtain this number by emailing us at customerservice@idbrands.com.
This policy is for your satisfaction; without a number,
we cannot track your return so we can give you the proper
credit. No returns will be accepted without this number
– no exceptions.
Return Policy
Returns for Refund are accepted for 30 days from purchase
date. Refunds are less return shipping charges and 20% restocking
fee. All returns must be in unused condition. Please email
us at customerservice@idbrands.com
so that we can give you the address to ship your return.
All returns require a Return to Vendor Authorization Number.
No returns will be accepted without this number.
